Welcome to Official Dream Furniture
0402 507 457
0414 194 265
How long does it take for my products to be made and delivered?
Production and delivery time varies depending on the item(s) ordered, your customisation options and your location. We always aim to deliver within 4 weeks from the date of your order.
Does someone need to be home to accept delivery?
Yes. It is necessary for someone to be available to accept delivery as we use a secure courier who requires a signature as proof of receipt.
Furthermore, our carriers provide a door-to-door service, which does not include carrying the items inside, carrying items up stairs, placement, or removal of packaging. If your order includes larger items or you are not comfortable carrying your items, we suggest having an additional person to assist with the placement of your items inside.
Furthermore, our carriers provide a door-to-door service, which does not include carrying the items inside, carrying items up stairs, placement, or removal of packaging. If your order includes larger items or you are not comfortable carrying your items, we suggest having an additional person to assist with the placement of your items inside.
What happens if I don’t like the product once it arrives?
We’re confident you will like your product But just in case, we have a Return for Any Reason policy. If you are unhappy, simply contact us to arrange for your return.
What is the return notice period?
Official Dream Furniture provides its customers with a 14 day period for returns.
How long will it take to assemble my Official Dream Furniture product?
This depends on the product you have purchased, however we have planned that assembly is a quick and simple process.
What do I do if I have a problem with a Official Dream Furniture product?
We will help you with any queries after your purchase. Contact us atinfo@officedream.com.au if you require any assistance with your product after purchase.